Bookings & Reservations
After completing a booking, you will receive a confirmation email with your itinerary details and booking reference number.
To view or manage your bookings, log in to your account and navigate to the "My Bookings" section. From there you can view details, download itineraries, or request changes.
Payments & Billing
We accept Visa, Mastercard, American Express, and PayPal. All payments are processed through secure, encrypted channels.
If you were charged incorrectly or notice a billing discrepancy, please contact us within 7 days with your booking reference and payment details.
Cancellations & Changes
Cancellation policies depend on the travel provider (airline, hotel, car rental). Check your booking confirmation for specific cancellation terms.
To request a cancellation or modification, email us at contact@flights-scanners.com with your booking reference number.
Account Management
You can update your personal details, change your password, and manage notification preferences from the Profile section of your account.
To delete your account, please contact our support team. Note that account deletion is permanent and any associated data will be removed in accordance with our privacy policy.
Common Questions
Frequently Asked Questions
How do I find my booking confirmation?
After completing a booking, a confirmation email is sent to the address associated with your account. You can also view all bookings by logging in and visiting the 'My Bookings' section.
Can I change the passenger name on my booking?
Name changes depend on the airline's policy. Some allow minor corrections while others may charge a fee or prohibit changes altogether. Contact us as soon as possible for assistance.
What happens if my flight is cancelled by the airline?
If your flight is cancelled, the airline will typically offer rebooking on an alternative flight or a full refund. We will notify you immediately and help facilitate the process.
How long does a refund take to process?
Refunds typically take 5–14 business days depending on your payment provider and the travel company processing the refund. You'll receive an email once the refund is initiated.
Is my personal data safe with Flight Scanner?
Yes. We use industry-standard SSL/TLS encryption and never share your data with third parties for marketing purposes. Read our full Privacy Policy for more details.
Still Need Help?
Our support team is available 24/7 to assist you with any questions or issues.
Email Us
contact@flights-scanners.comCall Us
+61 410 329 157